The following is included with each CallBurner license purchase:

• 12 months of CallBurner Technical Support (from the date of purchase)
• 12 months of CallBurner Software Upgrades (from the date of purchase)

For example: if you purchased CallBurner on 1 July 2007, you’re entitled to 12 months of CallBurner Technical Support & CallBurner Software Upgrades from the date of purchase for 12 months until 1 July 2008.

You are welcome to keep using your current CallBurner license for as long as you like without renewing your CallBurner Technical Support, and CallBurner Software Upgrades. If you chose to do this, you won’t receive any CallBurner Technical Support or CallBurner Product Upgrades once your initial 12 month period has expired.

You can purchase one of our maintenance packs listed below to continue receiving Technical Support and Software Upgrades for an additional 12 months.

Save - 2 in 1 pack

Technical Support & Software Upgrades

*Price per computer
Buy Now $17.95 US Dollars
(save 10% compared to buying packs separately)

This 2 in 1 pack includes:

• 4 technical support incidents in the next 12 months with a guaranteed 24 hour response*
  If you get stuck with Skyloook, simply send an email to our support team at licensing@callburner.com. Our support team will get back to your enquiry within 24 hours of you sending an email (even over weekends!)

• 12 months of all minor and major CallBurner Software Upgrades.
  As CallBurner evolves, you will keep up to date with all the latest features. Product upgrades include new and improved CallBurner features, enhancements, Skype comptability (as Skype evolves, CallBurner is upgraded to be fully compatible).

As a CallBurner Extra Hot customer you get: Free Upgrades for Life, Three Years Support, Use on up to 3 PCs (standard license is single PC only). Buy CallBurner Extra Hot now

Or, you can purchase

Technical Support

If you require CallBurner Technical Support for the next 12 months but don’t want CallBurner Software Upgrades:

*Price per computer
Buy Now $9.95 US Dollars

The Techical Support pack includes:

• 4 CallBurner Technical Support incidents in the 12 months from your purchase date*
  If you get stuck with CallBurner, simply send an email to our support team at licensing@callburner.com.
  
• 24 hour response.
  Our support team will get back to your enquiry within 24 hours of you sending an email (even over weekends!)

CallBurner Upgrades

If you want to keep receiving CallBurner Software Upgrades for the next 12 months but don’t require CallBurner Technical Support:

*Price per computer
Buy Now $9.95 US Dollars

The CallBurner Upgrades Pack includes:

• 12 months of all minor & major CallBurner software upgrades.
  As CallBurner evolves, you will be keep up to date with all the latest features. Product upgrades include new and improved CallBurner features, enhancements, Skype comptability (as Skype evolves CallBurner is adapted to be fully compatible).

Contact us at licensing@callburner.com if you have any questions regarding CallBurner maintenance.

* CallBurner Technical Support cover includes 4 separate 15 minute Technical Support Incident Vouchers (TSIVs). A minimum of one TSIV is used per Technical Support Incident. TSIVs expire 12 months after the purchase date whether they have been used or not.