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If you are having issues downloading CallBurner, you can download it directly without having to enter your email in the download form on the right-hand side of this page.  CallBurner is supported on Windows 7, XP, Vista, and 2000.

If you’re new to CallBurner, you get to use all features for free for 30 days (except where Skype charges apply – e.g. to call standard phones).

After 30 days CallBurner will still record Skype-to-Skype calls with other CallBurner users for free, or you can purchase a license to continue to record other calls.

Follow the steps below and you should be up and running in less than five minutes.

1. Run the installer when prompted by your browser.

2. Follow the instructions in the installation wizard.

3. The CallBurner licensing and startup wizards will be displayed. Follow the prompts to configure CallBurner.

4. Follow these installation instructions to ensure that CallBurner can properly connect to Skype:

Which version of Skype do you have installed?

I have Skype version 4.0 or later
I have Skype version 3.8 or later
I have Skype version 3.6 or earlier
I’m not sure – how do I tell?

Installation instructions for Skype version 4.0 or later.
Skype should show an “Allow access” button near the top right hand side of the main Skype window. Click it to allow CallBurner to connect to Skype. (NOTE: If the right-hand panel is hidden in your Skype, Skype will instead pop up a separate window for you to allow access).

If you don’t see the button, go to Tools > Options > Advanced and click “Manage other programs access to Skype” near the bottom of the page. If CallBurner appears in the list, click it and click the “Change” button to alter permissions.

If CallBurner is not in the list, reboot your PC and try again.

If you still don’t see it, it is possible that security software is getting in the way. For example, Auslogics has an option to disable the Skype public API. Turning this option off (or similar options in other products) should resolve the issue.

Installation instructions for Skype version 3.8 or later.
a. When CallBurner connects to Skype for the first time, a balloon will above your Windows system tray. Click on Click here to accept/deny.

b. The Skype Client window will appear. Click on the text callburner.exe.

c. The Skype security window will appear (as pictured below). Select the Allow this program to use Skype option and click OK.

Installation instructions for Skype version 3.6 or earlier.
When CallBurner connects to Skype for the first time, you will see a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for CallBurner to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow CallBurner to access Skype.

How to tell which version of Skype you have installed
a. Double click on the green Skype icon in your system tray, or open Skype if it isn’t already running. Click on the Skype Help Menu, and then click About (as pictured below):

b. The version of Skype you currently have installed is shown (in bold):

Which version of Skype do you have installed?

I have Skype version 4.0 or later
I have Skype version 3.8 or later
I have Skype version 3.6 or earlier

7. On completion of the wizard, you will notice the CallBurner toolbar underneath the standard Outlook toolbars.

8. Click here for a full list of CallBurner Prerequisites.