Licensing

When you purchase CallBurner, you get the CallBurner license forever. You also receive:

  • 12 months of Technical Support Cover (from date of purchase)
  • 12 months of Future Software Updates Protection (from date of purchase)

For example: if you purchased CallBurner on 1 July 2009, you receive 12 months of Technical Support & Software Updates for 12 months until 1 July 2010.

After you’ve had your CallBurner license for 12 months, you have the option to renew your Technical Support Cover & Future Support Updates Protection.

Renew another 12 months of Technical Support Cover & Future Support Updates Protection – only $USD 9.95:

Alternatively, upgrade to our CallBurner Extra-Hot license and receive Updates for Life, 3 Years Support, use on up to 3 PCs (standard license is single PC only):

Contact us at licensing@callburner.com if you have any questions regarding licensing.

*  Technical Support Cover includes 4 separate 15 minute Technical Support Incident Vouchers (TSIVs). A minimum of one TSIV is used per Technical Support Incident. TSIVs expire 12 months after the purchase date whether they have been used or not.

CallBurner Extra Hot

CallBurner License Agreement

NOTE: CallBurner records audio calls only. For video recording, see VodBurner.

CALLBURNER CALL RECORDER END USER LICENSE AGREEMENT.

USAGE OF THIS PRODUCT MUST BE STRICTLY IN ACCORDANCE WITH THESE LICENSE TERMS:

(Refer to the end of this agreement for a list of abbreviations and other terms.)

This EULA is a legal agreement between You and Netralia Pty Ltd pertaining to Your use of this Product. Please read carefully and ensure that you agree with the terms herein. If You do not agree, do not install the Product, and request a refund if applicable.

The Product is not sold, but licensed to You.

There are two Licenses available:

1. Trial License.
The Trial License allows You to use the Product on a single PC at no charge. This usage is limited to thirty days. You may not extend the thirty days by any means, unless expressly permitted in writing by Netralia Pty Ltd.

2. Full License.
The Full License allows You to use the full Product functionality on a single PC. This License also entitles you to all major and minor upgrades released during the first twelve months after purchase, and to email support, with a guaranteed 24 hour turnaround on support queries, during the first twelve months after purchase.

All rights not expressly described are reserved by Netralia Pty Ltd.

You may install the Product on one PC. The license is not transferable. You may not on-sell the product. You may not reverse engineer the product in any way.

The Product includes copy protection technology. Unauthorized circumvention of this copy protection is prohibited.

The Product allows phone calls and VOIP calls to be recorded. You accept full responsibility for ensuring that Your use of this, or any other facility of the Product complies with the laws applicable in your jurisdiction.

All title and intellectual property rights in and to the Product are owned by Netralia Pty. Ltd. and its suppliers.

LIMITED WARRANTY
Netralia Pty. Ltd. warrants that the Product will perform substantially in accordance with the functionality described on the web site www.callburner.com at the time of purchase. Should the Product fail to meet these criteria during the first three months after purchase, Netralia Pty. Ltd. will refund your full fee.

LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES. Your exclusive remedy for any breach of this Limited Warranty is as set forth below. Except for any refund elected by Netralia, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Product does not meet Netralia’s Limited Warranty, and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose.

DISCLAIMER OF WARRANTIES
THE LIMITED WARRANTY THAT APPEARS ABOVE IS THE ONLY EXPRESS WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING. EXCEPT FOR THE LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NETRALIA AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY (IF ANY) IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY OR COMPLETENESS OR RESPONSES, OF RESULTS, OF WORKMANLIKE EFFORT, OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE PRODUCT, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE PRODUCT.

EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETRALIA OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF NETRALIA OR ANY SUPPLIER, AND EVEN IF NETRALIA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LIMITATION OF LIABILITY AND REMEDIES
NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED ABOVE AND ALL DIRECT OR GENERAL DAMAGES), THE ENTIRE LIABILITY OF NETRALIA AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THIS EULA AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING (EXCEPT FOR ANY REMEDY OF REPAIR OR REPLACEMENT ELECTED BY NETRALIA WITH RESPECT TO ANY BREACH OF THE LIMITED WARRANTY) SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT, PRO-RATED ACCORDING TO THE PORTION OF THE LICENSE TERM ELAPSED, OR U.S. $5.00. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

ENTIRE AGREEMENT
This EULA is the entire agreement between you and Netralia relating to the Product and the support services (if any) and they supercede all other communications, proposals and representations with respect to the Product. To the extent the terms of any Netralia policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.

Abbreviations and other Terms:
“EULA”: End-User License Agreement
“You”: The user (an individual, company, association or any other legal entity)
“Product”: The software known as CallBurner Call Recorder, distributed with this EULA, together with associated products and services provided to You to facilitate your use of CallBurner Call Recorder.

Free CallBurner

After the 30 day free trial has expired you can continue to use CallBurner to record all Skype-to-Skype calls with other CallBurner users for free. (NOTE: You must both be running CallBurner 1.0.0.35 or later).

To continue to record calls to and from normal phones, or Skype-to-Skype calls with non-CallBurner users, you need to purchase a CallBurner license. (For details click here).

How does this work?

If your 30 day trial has expired and you have not purchased a license, CallBurner still allows you to record Skype-to-Skype calls if:

  • The other party is running CallBurner (1.0.0.35 or later, free or full license) on the PC being used to conduct the call *and*
  • You are running CallBurner 1.0.0.35 or later.

If the call is a conference call, only one other participant needs to have CallBurner running on their PC.

Operation is exactly the same as during the trial, and exactly the same as Full CallBurner. If you have set all calls to be recorded, CallBurner will automatically record calls where it detects CallBurner running at the other end. If you have not set all calls to be recorded, CallBurner will allow you to click the “Record” button if it detects CallBurner running at the other end. If you attempt to record a call to a non-CallBurner user, you will receive a warning message and recording will not take place.

If you have any questions about any of the information above, please email us: callburner@callburner.com.

Buy Skype Credit to call phones and send SMS messages from your PC

Skype Credit allows you to:

  • Call landline and mobile phones anywhere in the world (NOTE: Emergency numbers are not available).
  • Send SMS messages to mobile phones.

You can buy Skype Credit here.

Read about how to set up Skype here if you don’t already have it. (Skype is a free download).

Also available:

SkypeIn (to allow people to call your PC from normal phones)

Skype Voicemail

For Skype headsets and webcams visit our Hardware Store.