Site Archives Help

CallBurner is now supported on Windows 7

Posted by Jeremy on December 3rd, 2009

CallBurner is now supported on Windows 7.
Upgrade to the latest version of CallBurner from www.callburner.com/download.

How to configure CallBurner to store your recorded calls on to a shared network file server

Posted by Jeremy on May 19th, 2008

CallBurner can be configured to store the recorded calls you make on a central shared network file server. If you are using CallBurner in a business with multiple computers, you can configure CallBurner on each computer to centrally store the recorded calls. For more information on what a shared network file server, or [...]

Free CallBurner

Posted by admin on July 23rd, 2007

After the 30 day free trial has expired you can continue to use CallBurner to record all Skype-to-Skype calls with other CallBurner users for free. (NOTE: You must both be running CallBurner 1.0.0.35 or later).
To continue to record calls to and from normal phones, or Skype-to-Skype calls with non-CallBurner users, you need to purchase a [...]

How to record Skype calls to MP3

Posted by admin on May 17th, 2007

Here is how you can record phone calls or PC-to-PC calls on your PC.
1. Follow these instructions to set up Skype if you don’t already use it.
2. If you only need to record PC-to-PC calls, skip this step. If you want to record calls made from your PC to standard phone lines you will need [...]

Getting Started with CallBurner

Posted by admin on May 16th, 2007

To get started with CallBurner, do the following:
1. Check that you have these CallBurner prerequisites.
2. Download CallBurner and install it, or if you have a copy of the CallBurner setup file, open the folder containing it and double-click it.
3. Follow the instructions in the wizard.
4. The CallBurner licensing and startup wizards will be displayed. Follow [...]

CallBurner Help

Posted by admin on May 16th, 2007

Click on a topic for Help:
Accessibility
Getting Started
Troubleshooting
Uninstalling
Purchasing
Record Skype Calls:

Record Skype calls to MP3 or other audio formats.
Record incoming and outgoing calls.
Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls.
Record SkypeCasts (both when hosting and listening).
Choose to record just your side or both sides of the call.
Configurable bitrate to trade off quality for file size.
Optionally record calls to [...]

How to Uninstall CallBurner

Posted by admin on May 16th, 2007

Windows 7:

To uninstall CallBurner, go to Control Panel > Programs > Uninstall a Program. Select CallBurner from the list, then click the “Uninstall/Change” button in the toolbar.
IMPORTANT: If your computer prompts you to restart during the uninstallation process, you must do so. This must be a full restart, not a sleep, standby or hibernate.
Windows Vista:

To [...]

Troubleshooting CallBurner Skype Access

Posted by admin on May 16th, 2007

If you have been sent to this page by CallBurner, there has been a problem giving CallBurner permission to connect to Skype. Skype usually asks you to allow access, but sometimes not in an obvious way, and sometimes not at all due to problems in Skype.
Skype 4.0 and later
Skype shows an “Allow access” button [...]

CallBurner Prerequisites

Posted by admin on May 16th, 2007

The following software is required to be installed on your system in order for CallBurner to operate correctly:

Skype versions 1.3 to 4.1.
Microsoft Windows 7, Windows Vista, Windows XP or Windows 2000.
(Note: for call recording on Windows 2000, Windows Media Player 9 or later is also required to be installed).

IMPORTANT: You must use a Windows account [...]