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CallBurner Installation Help

Posted by admin on July 29th, 2008

This page shows you how to proceed with CallBurner installation from within Skype’s Extras Manager.
1. You should see a “Thanks for downloading CallBurner” page with the CallBurner version number, along with links that allow you to review the available operating environments, and to see other details about CallBurner.
2. Click the “Install” button and follow the instructions […]

CallBurner Installation Help

Posted by admin on July 27th, 2008

This page shows you how to proceed with CallBurner installation from the first page of the Installer.
1. You should see a “Welcome” page with the CallBurner version number, along with buttons that allow you to review the available operating environments, and to see other details about CallBurner.
2. Click the “Next” button and follow the instructions […]

What to do if the Skype Permissions window does not appear

Posted by admin on July 23rd, 2007

Normally when CallBurner runs for the first time, a Skype Permissions window appears to allow you to grant CallBurner permission to connect to the Skype application.
Under some circumstances, however, the Skype Permissions window may not appear. The steps below show you what to do if this occurs.
1. Reboot your PC and start Skype then CallBurner. […]

Getting Started with CallBurner

Posted by admin on May 16th, 2007

To get started with CallBurner, do the following:
1. Check that you have these CallBurner prerequisites.
2. Download CallBurner and install it, or if you have a copy of the CallBurner setup file, open the folder containing it and double-click it.
3. Follow the instructions in the wizard.
4. The CallBurner licensing and startup wizards will be displayed. Follow […]

CallBurner Help

Posted by admin on May 16th, 2007

Click on a topic for Help:
Accessibility
Getting Started
Troubleshooting
Uninstalling
Purchasing
Record Skype Calls:

Record Skype calls to MP3 or other audio formats.
Record incoming and outgoing calls.
Record Skype-to-Skype, SkypeOut, SkypeIn and conference calls.
Record SkypeCasts (both when hosting and listening).
Choose to record just your side or both sides of the call.
Configurable bitrate to trade off quality for file size.
Optionally record calls to […]

Troubleshooting CallBurner Skype Access

Posted by admin on May 16th, 2007

If you have been sent to this page by CallBurner, there has been a problem granting CallBurner permission to connect to Skype.
Usually this can be resolved as follows:
1. Reboot your PC and start Skype then CallBurner. Soon after starting CallBurner you may see a window that looks like this:

2. If the above window appears, click […]

CallBurner Prerequisites

Posted by admin on May 16th, 2007

The following software is required to be installed on your system in order for CallBurner to operate correctly:

Skype 1.3 - 3.8. (4.0 Beta should work in most cases but is not yet supported)
Windows XP, Vista or 2000.
(Note: for call recording on Windows 2000, Windows Media Player 9 or later is also required to be installed).

IMPORTANT: […]