Site Archives FAQ

Outgoing Network Connections made by CallBurner

Posted by admin on July 27th, 2008

CallBurner makes the following outgoing network connections:

The product periodically checks for new versions on the CallBurner site.  This takes place in the background.  No information is transmitted in the check other than the URL http://www.callburner.com/latestversion2 .
If a new update is detected, the product displays a window with buttons allowing you to see details of the […]

Operating Environments

Posted by admin on July 27th, 2008

Callburner works on these operating systems:

Windows Vista
Windows XP
Windows 2000

IMPORTANT: You must use a Windows account with Administrator access in order to install CallBurner.
CallBurner works with these versions of Skype:

V1.x
V2.x
V3.x
Latest production version of Skype (3.8)
V4.0 Beta (operational but no official support until production release)

CallBurner works with this hardware:

Windows compatible PC
Pentium 4 or better
2.0 GHz or faster
Memory: […]

How to see real time statistics about a Skype call

Posted by Jeremy on August 30th, 2007

The following steps show you how to easily see statistics about a call during and after a call.
1. If you don’t already use Skype, download and install it from here. If you don’t already have a headset or a Skype Phone you will need to purchase one from your local distributor, or you can order […]

Free CallBurner

Posted by admin on July 23rd, 2007

After the 14 day free trial has expired you can continue to use CallBurner to record all Skype-to-Skype calls with other CallBurner users for free. (NOTE: You must both be running CallBurner 1.0.0.35 or later).
To continue to record calls to and from normal phones, or Skype-to-Skype calls with non-CallBurner users, you need to purchase a […]

What to do if the Skype Permissions window does not appear

Posted by admin on July 23rd, 2007

Normally when CallBurner runs for the first time, a Skype Permissions window appears to allow you to grant CallBurner permission to connect to the Skype application.
Under some circumstances, however, the Skype Permissions window may not appear. The steps below show you what to do if this occurs.
1. Reboot your PC and start Skype then CallBurner. […]

How to change Skype Access Permissions for CallBurner

Posted by callburner on July 23rd, 2007

If CallBurner’s Skype Access Permissions are not set correctly, CallBurner will not operate correctly.
You can configure the Skype Access Permissions as follows:
1. In Skype, go to “Tools > Options > Advanced > Updates”. (NOTE: In Skype 3.1 and earlier, go to “Tools > Options > Privacy” instead).
2. Click “Manage other programs’ access to Skype” (near […]

How to take notes about calls and file them with recordings

Posted by admin on May 17th, 2007

The following steps show you how to easily enter notes about calls, during and after each call, and automatically file the notes away along with the call audio for future reference.
1. If you don’t already use Skype, download and install it from here. If you don’t already have a headset or a Skype Phone you […]

How to record Skype calls to MP3

Posted by admin on May 17th, 2007

Here is how you can record phone calls or PC-to-PC calls on your PC.
1. Follow these instructions to set up Skype if you don’t already use it.
2. If you only need to record PC-to-PC calls, skip this step. If you want to record calls made from your PC to standard phone lines you will need […]

CallBurner Privacy Policy

Posted by admin on May 16th, 2007

We protect your privacy. Here is the information we collect:

Web log statistics, such as number of hits to our web site, downloads, checks for software updates.

Name and email address when you download a free trial.

Street address, phone numbers when you purchase.

Credit card details if you purchase with a credit card.

Software logs, if you email these […]

CallBurner Prerequisites

Posted by admin on May 16th, 2007

The following software is required to be installed on your system in order for CallBurner to operate correctly:

Skype 1.3 - 3.8. (4.0 Beta should work in most cases but is not yet supported)
Windows XP, Vista or 2000.
(Note: for call recording on Windows 2000, Windows Media Player 9 or later is also required to be installed).

IMPORTANT: […]