Skype for Business

Posted by Jeremy on Aug 03, 2010

Skype offers a free Skype for Business Control Panel to centrally manage Skype Credit for your employees.

  • Web-based tool – quick and easy to sign up
  • Centrally manage your Skype accounts
  • Allocate credit to employees
  • Automatically recharge accounts
  • Print consolidated invoices

Be sure to check out the Skype for Business Control Panel to see what it has to offer for your business.

Does your business require Skype hardware? Check out our Skype hardware store to kit out your business with the best Skype webcams, headsets and other gadgets.

Making Skype Calls

Posted by Jeremy on Aug 03, 2010

Once you have set up Skype you can start to make calls.

There are two types of calls you can make: PC to PC (these are free) and PC to Phone (these require Skype Credit which you can buy here

PC to PC

Everyone on Skype has a “Skype Name”. This is like an ID. It is a single string of letters and/or digits – e.g. jsmith436, fredflintstone.

If you know the Skype Name of the person you want to call, you can just type it straight into the box at the bottom of the Skype window, then press the green “Call” button to call that person.

If you don’t know the Skype Name of the person you want to call, you will need to search the global Skype network for it. To do this, choose “Contacts > Search for Skype users…” from the main Skype menu. A search window will appear. Enter the full name of the person then click the “Search” button. Keep in mind that there are millions of registered Skype users, so there may be a number of people with the same name as the person you want to contact. If this is the case you will need to narrow your search by entering other criteria, such as Country, State etc. Another option is to enter an email address instead of the name. (All of these additional criteria require that your contact has filled in all the relevant details in their Skype profile).

Once you locate the person, you will probably want to add them as a contact before you call them. To do this, click the contact then click the “Add Selected Contact” button. If you don’t want to add them as a contact, just write down or remember their Skype Name, close the search window, then type the Skype Name straight into the box at the bottom of the Skype window and press the green “Call” button to start a call.

If you added the person as a contact, simply select the contact from the list of Skype contacts in the main Skype window, then press the green “Call” button to call the contact.

PC to Phone

Jargon alert: This is known as “SkypeOut”. To learn how to make calls to normal phones from your PC, click this SkypeOut link.

Recording Skype calls

a href=”http://www.callburner.com/download”>Download your free 30 day trial of CallBurner to start recording your Skype calls.

CallBurner End Of Financial Year Sale

Posted by Jeremy on Jun 22, 2010

Save 25% off our entire range until June 30th, 2010.

Click on the license you would like to purchase. When purchasing, use the discount coupon from the email which was sent to you.

CallBurner Single PC License

CallBurner Desktop + Laptop License

CallBurner Extra Hot! License

Do you need help with using your coupon?

Try before you buy. Download a free trial of the latest version of CallBurner. Keep in mind that this offer expires on June 30th, 2010.

Yes, we offer discounts on volume license purchases. Contact us for more info.

Special Offers

Posted by Jeremy on Jun 05, 2010

Save with these CallBurner special offers:

CallBurner Desktop + Laptop License

As a CallBurner Desktop + Laptop customer you get:

* 12 months of CallBurner Software Updates
* 12 months of  CallBurner Customer Support (24 hour response even over weekends!)
* Use on up to 2 PCs at the same time (standard license is single PC only)

Buy CallBurner Desktop + Laptop license

CallBurner Extra Hot!

As a CallBurner Extra Hot customer you get:

* Free Upgrades for Life
* Three Years Support
* Use on up to 3 PCs (standard license is single PC only)

Buy CallBurner Extra Hot!

CallBurner Desktop + Laptop License

Posted by Jeremy on May 02, 2010

CallBurner Desktop + Laptop License

As a CallBurner Desktop + Laptop customer you get:

* 12 months of CallBurner Software Updates
* 12 months of  CallBurner Customer Support (24 hour response even over weekends!)
* Use on up to 2 PCs at the same time (standard license is single PC only)

Buy CallBurner Desktop + Laptop license

How to enter your CallBurner serial key

Posted by Jeremy on Mar 18, 2010

To activate CallBurner on your computer, follow these steps:

1. Double-click on the CallBurner icon in your system tray to launch CallBurner

CallBurner icon as seen in the Windows system tray

2. In CallBurner, click on the Options tab, then click on the Purchase/Activate CallBurner button to launch the CallBurner Licensing Wizard

The CallBurner Options Purchase/Activate menu

3. In the CallBurner Licensing Wizard, click Activate Now (with serial key previously acquired) and click Next.  Then enter in your serial key and click Next.

The CallBurner Licensing Wizard

Helen Osborne – CallBurner customer & podcaster

Posted by Jeremy on Feb 18, 2010
Helen Osborne, M.Ed., OTR/L Producer & Host of Health Literacy Out Loud

Helen Osborne, M.Ed., OTR/L Producer & Host of Health Literacy Out Loud

Helen Osborne knows how hard it can be to understand health information. As an occupational therapist, she treated many patients with limited literacy or language skills. As an educator, she is well aware of people’s varied learning needs and styles. And as a patient, Helen knows how very hard it is to listen and remember when feeling scared, sick, or overwhelmed. Now as a health literacy consultant, Helen is working to make a difference.  Read more about Helen at www.healthliteracyoutloud.com/about.

Listen to Helen’s podcast at www.healthliteracyoutloud.com.

Watch Helen on YouTube – “Going to PodCamp” National Speakers Association NE 02/14/09.

Listen to a Skype call with Helen Osborne (based in the USA), and Jeremy Hague (CallBurner CoFounder – based in Australia) which was recorded with CallBurner:

CallBurner is now supported on Windows 7

Posted by Jeremy on Dec 03, 2009

CallBurner is now supported on Windows 7 (both 32-bit & 64-bit versions).

Upgrade to the latest version of CallBurner from www.callburner.com/download.

Special offer for Ed’s Mixed Bag podcast listeners

Posted by Jeremy on Aug 30, 2009
Eds Mixed Bag

Ed's Mixed Bag

Ed’s Mixed Bag is an indie music/variety podcast from sunny Florida.  Ed’s Mixed Bag use CallBurner to record interviews over Skype with guests on the show.

Special limited time offer for Ed’s Mixed Bag podcast listeners.  Use this discount coupon to receive 10% off your CallBurner purchase:

  1. Download CallBurner for Skype
  2. Use this coupon when purchasing to a 10% discount on CallBurner (single license), and CallBurner Extra Hot (premium license) - EMB2009

If you need a hand with claiming the discount, see instructions on how to use this coupon.  If you have any questions, contact us.

How to configure a periodic tone to inform party(s) on a call that the call is being recorded

Posted by Jeremy on Aug 07, 2009

CallBurner can be configured to automatically play a tone to the other parties on a call when the call recording commences.

Follow these steps to inform other parties on a Skype call that the call is being recorded.  (These steps assume you have Skype and CallBurner installed.  If you don’t have CallBurner installed already, you can download it here).

1. Open CallBurner by double-clicking on the CallBurner icon in the Windows System Tray.

2. Click on ‘Options Tab’, and click the ‘Configure’ button:

CallBurner Options Button

3. On the Options dialog, click the ‘Recording tab’:

Skype Recording Options

4. Check the ‘Make other party(s) aware that you are recording (they will hear a periodic tone)’ option and click ‘OK’.

5. Record Skype calls using CallBurner as you normally would and the other part(y)s on the call will now hear a periodic tone to inform them that the call is being recorded.

If you have any problems getting this to work, we can help – just email us at callburner@callburner.com for assistance.