Skypee is a common mispronunciation for “Skype” (rhymes with “type” and “ripe”), a very popular VoIP client.

Visit the Skype website.

You can download CallBurner for Skype – a powerful Skype call recording solution.

Click here for information on Skype.

This page shows you how to proceed with CallBurner installation from within Skype’s Extras Manager.

1. You should see a “Thanks for downloading CallBurner” page with the CallBurner version number, along with links that allow you to review the available operating environments, and to see other details about CallBurner.

2. Click the “Install” button and follow the instructions presented.

3. On completion of installation the CallBurner licensing and startup wizards will be displayed. Follow the prompts to configure CallBurner. (If the CallBurner licensing and startup wizards are not displayed, start CallBurner manually from the Windows Start menu).

4. NOTE: When CallBurner connects to Skype for the first time, the following dialog will appear:

This is a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for CallBurner to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow CallBurner to access Skype.

If you have any other problems visit the troubleshooting section of this site.

To see how to uninstall CallBurner click here.

If you need an older version, click here then click on the version number link of the version you require.

CallBurner makes the following outgoing network connections:

• The product periodically checks for new versions on the CallBurner site.  This takes place in the background.  No information is transmitted in the check other than the URL http://www.callburner.com/latestversion2 .
• If a new update is detected, the product displays a window with buttons allowing you to see details of the new update, and allowing you to go directly to the download page.  Both of these buttons start up a web browser window and automatically take you to the appropriate pages on the CallBurner site.
• When you are running the free version, the product uses Skype’s “app2app” facility to determine whether the other party to the call is also running CallBurner.  If the other party is running CallBurner, the call can be recorded even if a full license has not been purchased.  No information is passed over the app2app connection, other than a single flag indicating whether CallBurner is running or not.
• The installer contains buttons to allow you to view details regarding the operating environment etc.  These buttons start up a web browser window and automatically take you to the appropriate pages on the CallBurner site.
• The product contains a button that allows you to view the on-line help.  This button starts up a web browser window and automatically take you to the help pages on the CallBurner site.

Depending on your firewall settings, you may need to unblock these attempts to connect to the internet in order for these capabilities to work correctly.

This page shows you how to proceed with CallBurner installation from the first page of the Installer.

1. You should see a “Welcome” page with the CallBurner version number, along with buttons that allow you to review the available operating environments, and to see other details about CallBurner.

2. Click the “Next” button and follow the instructions presented.

3. On completion of installation the CallBurner licensing and startup wizards will be displayed. Follow the prompts to configure CallBurner.  (If the CallBurner licensing and startup wizards are not displayed, start CallBurner manually from the Windows Start menu).

4. NOTE: When CallBurner connects to Skype for the first time, the following dialog will appear:

This is a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for CallBurner to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow CallBurner to access Skype.

If you have any other problems visit the troubleshooting section of this site.

To see how to uninstall CallBurner click here.

If you need an older version, click here then click on the version number link of the version you require.

Callburner works on these operating systems:

• Windows 7
• Windows Vista
• Windows XP
• Windows 2000

IMPORTANT: You must use a Windows account with Administrator access in order to install CallBurner.

CallBurner works with these versions of Skype:

• V1.x
• V2.x
• V3.x
• V4.0
• V4.1
• V4.2

CallBurner works with this hardware:

• Windows compatible PC
• Pentium 4 or better
• 2.0 GHz or faster
• Memory: 1 GB or more
• Any Skype-compatible sound card or USB phone

Important note regarding outgoing network connections made by CallBurner

New CallBurner Update (1.0.0.80) Available
We’ve improved CallBurner and we recommend you update your copy by clicking here.

Note: This update contains an important fix for Vista and Windows 7 users. Please update as soon as possible.

You can see the improvements in this release, as well as the improvements made in prior versions by clicking here. (You can also download prior versions from this page).

(Note: We recommend all users update. If you previously purchased CallBurner, this update is free and will continue to operate with your existing serial number. If you haven’t purchased CallBurner, but are in the middle of your free 30 day trial, your trial period will not be affected by the update.).

Also, try our new recorder for Video calls…

1.0.0.80 Changes

Fixed distortion in “this side” recording on some Vista and Windows 7 PCs.

1.0.0.78 Changes

Skype 5.0 compatibility.

Fixed licensing issues.

1.0.0.77 Changes

Fixed repetitive warning that was appearing when no audio detected for a while.

1.0.0.76 Changes

Added support for Skype 4.2 Beta and above.

1.0.0.75 Changes

Support for 5.1 and 7.1 sound systems (NOTE: Skype does not play surround sound, so recording is mono, but will now work correctly if you are using 5.1 or 7.1 – previous versions would not record correctly).

Better reporting of internal recording errors if they occur.

Added support for Windows 7.

1.0.0.72 Changes

Fixed recording issue on some Vista PCs running Skype 4.1.

1.0.0.69 Changes

Improved recording reliability on slower PCs or PCs running under load.

1.0.0.68 Changes

Fixed bug that caused recordings to potentially be corrupted if neither side of the call uses a 48KHz internal audio rate.

1.0.0.66 Changes

Fixed bug that crashes the latest Skype (4.0.0.206) whenever a call starts.

Fixed bug that caused the hand-holding connection wizard to keep appearing whenever CallBurner is started even after connection has been established.

1.0.0.64 Changes

Recording compatibility for latest 3.8 and 4.0 Skype versions on more Vista PCs (those supporting the latest Vista audio APIs [WASAPI] in native mode – e.g. Dell Inspiron 1525). (Fix introduced in 1.0.0.63).

Changes to software updater including better captioning for sight-impaired users.

1.0.0.62 Changes

Compatibility with latest versions of Skype on Vista, which use the latest Vista audio technology known as WASAPI.

Fixed problem with turning off the “Start CallBurner when I start Windows” option.

1.0.0.55 Changes

Skype 4 compatibility.

Fixed problem with “Access Violation” error appearing when shutting down the PC.

Fixed crackling in tone played to other party.

Other minor fixes.

1.0.0.48 Changes

Fixed popping and clicking in raw audio recordings.

1.0.0.46 Changes

Changes to comply with Skype certification requirements.

1.0.0.44 Changes

Fixed problem with warbly, choppy recording when using some USB phone devices.

1.0.0.43 Changes

Further compatibility with Skype 3.8 (Cater for lower bit rates in some microphone devices).

1.0.0.42 Changes

Compatibility with Skype 3.8 (Fixes problem where recording of other side is half speed).

1.0.0.41 Changes

Compatibility with Skype 3.6

1.0.0.35 Changes

Free CallBurner to CallBurner recording.

Clearer Stop button behaviour.

Fix AV errors when using JAWS.

Improved accessibility of Stats tab.

Always on top option.

NOTE: CallBurner records audio calls only. For video recording, see VodBurner.

CALLBURNER CALL RECORDER END USER LICENSE AGREEMENT.

USAGE OF THIS PRODUCT MUST BE STRICTLY IN ACCORDANCE WITH THESE LICENSE TERMS:

(Refer to the end of this agreement for a list of abbreviations and other terms.)

This EULA is a legal agreement between You and Netralia Pty Ltd pertaining to Your use of this Product. Please read carefully and ensure that you agree with the terms herein. If You do not agree, do not install the Product, and request a refund if applicable.

The Product is not sold, but licensed to You.

There are two Licenses available:

1. Trial License.
The Trial License allows You to use the Product on a single PC at no charge. This usage is limited to thirty days. You may not extend the thirty days by any means, unless expressly permitted in writing by Netralia Pty Ltd.

2. Full License.
The Full License allows You to use the full Product functionality on a single PC. This License also entitles you to all major and minor upgrades released during the first twelve months after purchase, and to email support, with a guaranteed 24 hour turnaround on support queries, during the first twelve months after purchase.

All rights not expressly described are reserved by Netralia Pty Ltd.

You may install the Product on one PC. The license is not transferable. You may not on-sell the product. You may not reverse engineer the product in any way.

The Product includes copy protection technology. Unauthorized circumvention of this copy protection is prohibited.

The Product allows phone calls and VOIP calls to be recorded. You accept full responsibility for ensuring that Your use of this, or any other facility of the Product complies with the laws applicable in your jurisdiction.

All title and intellectual property rights in and to the Product are owned by Netralia Pty. Ltd. and its suppliers.

LIMITED WARRANTY
Netralia Pty. Ltd. warrants that the Product will perform substantially in accordance with the functionality described on the web site www.callburner.com at the time of purchase. Should the Product fail to meet these criteria during the first three months after purchase, Netralia Pty. Ltd. will refund your full fee.

LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES. Your exclusive remedy for any breach of this Limited Warranty is as set forth below. Except for any refund elected by Netralia, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Product does not meet Netralia’s Limited Warranty, and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose.

DISCLAIMER OF WARRANTIES
THE LIMITED WARRANTY THAT APPEARS ABOVE IS THE ONLY EXPRESS WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING. EXCEPT FOR THE LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NETRALIA AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY (IF ANY) IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY OR COMPLETENESS OR RESPONSES, OF RESULTS, OF WORKMANLIKE EFFORT, OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE PRODUCT, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE PRODUCT.

EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETRALIA OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF NETRALIA OR ANY SUPPLIER, AND EVEN IF NETRALIA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LIMITATION OF LIABILITY AND REMEDIES
NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED ABOVE AND ALL DIRECT OR GENERAL DAMAGES), THE ENTIRE LIABILITY OF NETRALIA AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THIS EULA AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING (EXCEPT FOR ANY REMEDY OF REPAIR OR REPLACEMENT ELECTED BY NETRALIA WITH RESPECT TO ANY BREACH OF THE LIMITED WARRANTY) SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT, PRO-RATED ACCORDING TO THE PORTION OF THE LICENSE TERM ELAPSED, OR U.S. $5.00. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

ENTIRE AGREEMENT
This EULA is the entire agreement between you and Netralia relating to the Product and the support services (if any) and they supercede all other communications, proposals and representations with respect to the Product. To the extent the terms of any Netralia policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.

Abbreviations and other Terms:
“EULA”: End-User License Agreement
“You”: The user (an individual, company, association or any other legal entity)
“Product”: The software known as CallBurner Call Recorder, distributed with this EULA, together with associated products and services provided to You to facilitate your use of CallBurner Call Recorder.

The following steps show you how to easily see statistics about a call during and after a call.

1. If you don’t already use Skype, download and install it from here. If you don’t already have a headset or a Skype Phone you will need to purchase one from your local distributor, or you can order one on-line here.

2. If you don’t already have CallBurner, download and install it from here.

3. You will see the CallBurner licensing wizard and the CallBurner Welcome wizard. Follow the prompts to ensure you have CallBurner set up the way you want.

4. The CallBurner call window will appear at the bottom right-hand corner of your screen:

5. Start a Skype call from within the Skype application.

6. Click on the “Stats” tab – CallBurner will look like this:

7. If you are in an active call, the CallBurner stats tab shows the following statistical information in real time about the call that you are on:

• File Size – the size of the recorded call on your hard disk. Tip: The word file is hyperlinked – if you click on the hyperlink, a folder will open up which shows you where that call is being stored on your hard disk

• Recording Health – how well your PC is coping with recording the call

• Time Elapsed – elapsed time of the call

• Time Recorded – recorded time of the call

• Seconds Dropped – amount of seconds dropped in the call

• Seconds Behind – amount of seconds that the recording is behind in the call

• Buffer % Full – depending on the available resources on your computer, a buffer is used

If you are not in an active call, CallBurner will show statistics about the last call.

If you have any problems getting this to work, we can help – just email us at callburner@callburner.com for assistance.

To use your CallBurner coupon, ensure that CallBurner is installed on your machine. If you don’t already have CallBurner installed on your machine, click Download on the top of this page.

To use your CallBurner coupon:

1. Double-click on the CallBurner icon in your system tray to launch CallBurner

2. In CallBurner, click on the Options tab, then click on the Purchase/Activate CallBurner button to launch the CallBurner Licensing Wizard

3. In the CallBurner Licensing Wizard, ensure that the Purchase Now option is selected and click Next

4. The CallBurner Terms of Sale dialog appears. Click Accept to accept the agreement

5. The CallBurner Shopping Cart is shown. At this point, you can add any additional CallBurner products to your order if you wish. When you are ready to purchase, proceed as follows:

Enter your email address. If your coupon is for an upgrade, be sure to use the same email address you used when you made your original purchase, as this is required in order for the coupon to be accepted. If you no longer use that email address, please contact CallBurner support for a one-off coupon.

Enter your CallBurner coupon in the coupon box (as highlighted below) and then click the enter button. If a valid coupon is entered, the CallBurner Shopping Cart will apply the value of the coupon and recalculate the balance. When a valid coupon has been entered, the money that the coupon saves you is shown in red font next to the coupon box.

Now that the coupon has been applied, you are good to go! Simply complete the purchase wizard to purchase your copy of CallBurner.

Need help with your CallBurner Coupon? Send us an email and we will gladly sort it out for you.