CallBurner Installation Help

Posted by on Jul 29, 2008

This page shows you how to proceed with CallBurner installation from within Skype’s Extras Manager.

1. You should see a “Thanks for downloading CallBurner” page with the CallBurner version number, along with links that allow you to review the available operating environments, and to see other details about CallBurner.

2. Click the “Install” button and follow the instructions presented.

3. On completion of installation the CallBurner licensing and startup wizards will be displayed. Follow the prompts to configure CallBurner. (If the CallBurner licensing and startup wizards are not displayed, start CallBurner manually from the Windows Start menu).

4. NOTE: When CallBurner connects to Skype for the first time, the following dialog will appear:

Skype Security Dialog

This is a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for CallBurner to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow CallBurner to access Skype.

If you have any other problems visit the troubleshooting section of this site.

To see how to uninstall CallBurner click here.

If you need an older version, click here then click on the version number link of the version you require.

Outgoing Network Connections made by CallBurner

Posted by on Jul 27, 2008

CallBurner makes the following outgoing network connections:

  • The product periodically checks for new versions on the CallBurner site.  This takes place in the background.  No information is transmitted in the check other than the URL http://www.callburner.com/latestversion2 .
  • If a new update is detected, the product displays a window with buttons allowing you to see details of the new update, and allowing you to go directly to the download page.  Both of these buttons start up a web browser window and automatically take you to the appropriate pages on the CallBurner site.
  • When you are running the free version, the product uses Skype’s “app2app” facility to determine whether the other party to the call is also running CallBurner.  If the other party is running CallBurner, the call can be recorded even if a full license has not been purchased.  No information is passed over the app2app connection, other than a single flag indicating whether CallBurner is running or not.
  • The installer contains buttons to allow you to view details regarding the operating environment etc.  These buttons start up a web browser window and automatically take you to the appropriate pages on the CallBurner site.
  • The product contains a button that allows you to view the on-line help.  This button starts up a web browser window and automatically take you to the help pages on the CallBurner site.

Depending on your firewall settings, you may need to unblock these attempts to connect to the internet in order for these capabilities to work correctly.

CallBurner Installation Help

Posted by on Jul 27, 2008

This page shows you how to proceed with CallBurner installation from the first page of the Installer.

1. You should see a “Welcome” page with the CallBurner version number, along with buttons that allow you to review the available operating environments, and to see other details about CallBurner.

2. Click the “Next” button and follow the instructions presented.

3. On completion of installation the CallBurner licensing and startup wizards will be displayed. Follow the prompts to configure CallBurner.  (If the CallBurner licensing and startup wizards are not displayed, start CallBurner manually from the Windows Start menu).

4. NOTE: When CallBurner connects to Skype for the first time, the following dialog will appear:

Skype Security Dialog

This is a standard security dialog that Skype shows for all third party applications that use Skype. It is designed to stop unauthorised software accessing Skype. You must click one of the “Allow…” options in order for CallBurner to operate. If you accidentally click OK before setting the option correctly, you can follow these instructions to allow CallBurner to access Skype.

If you have any other problems visit the troubleshooting section of this site.

To see how to uninstall CallBurner click here.

If you need an older version, click here then click on the version number link of the version you require.

Operating Environments

Posted by on Jul 27, 2008

Callburner works on these operating systems:

  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 2000

IMPORTANT: You must use a Windows account with Administrator access in order to install CallBurner.

CallBurner works with these versions of Skype:

  • V1.x
  • V2.x
  • V3.x
  • V4.0
  • V4.1
  • V4.2

CallBurner works with this hardware:

  • Windows compatible PC
  • Pentium 4 or better
  • 2.0 GHz or faster
  • Memory: 1 GB or more
  • Any Skype-compatible sound card or USB phone

Important note regarding outgoing network connections made by CallBurner